Melbourne Hand Surgery 


Masks are and will remain mandatory when you attend our practice in person. Videoconsultations are conducted via telehealth at our dedicated virtual clinic to maximise patient and staff safety. For in person consultations we have enhanced hygiene measures in our rooms including acrylic screens, masks, hand sanitiser and physical distancing-related changes. We require that all patients provide a referral prior to booking an appointment so that we can identify and manage urgent and emergency conditions in a timely manner, and so that our surgeons can assess your suitability for a telehealth appointment and identify any further information or tests that might be required before your consultation.     If you are eligible to get vaccinated and/or boosted, please do so. 

How do I "check in" to see Dr Tomlinson for my video consultation?

melbhandsurgerydoxymedrjilltomlinsonTo consult with Dr Tomlinson via video, first you need to use Chrome, Firefox, or Safari browser.  A webcam and microphone are required if you use a computer; you can also use a smart phone or tablet.

“Check-in” to see Dr Tomlinson in three simple steps:

  1. Click here to go to Dr Tomlinson's virtual clinic.
  2. Enter your name, click "Check-In".
  3. You are now in Dr Tomlinson's virtual waiting room. Dr Tomlinson will be with you shortly.

These steps are outlined in the flyer below or can be viewed in this video.

Dr Tomlinson prefers videoconsultation to phone consultation for telehealth in most circumstances as it allows face to face conversation, screensharing and document sharing. Being able to display and discuss photographs, diagrams, radiology results and more allows significantly more information to be conveyed in a consultation. While videoconsultation has limitations when compared to a traditional in-person consultation (for example, Dr Tomlinson cannot feel or touch your hand) we endeavour to only offer telehealth consultations for circumstances where an in-person consultation is not clinically necessary. If you prefer a consultation via telephone (audio only) or in-person please let our reception staff know; this may mean that we recommend that you have an in-person consultation scheduled.  


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