We recommend that adults and children over 12 wear face masks when attending our clinic, but no longer provide masks to patients and carers. Videoconsultations are conducted via telehealth at our dedicated virtual clinic. We are experiencing high demand for appointments hence require that all patients provide a referral prior to booking an appointment so that we can identify and manage urgent and emergency conditions in a timely manner, and so that our surgeons can assess your suitability for a telehealth appointment and identify any further information or tests that might be required before your consultation. If our surgeons assess that your condition (especially recent injuries) is best managed with hand therapy rather than surgery we may recommend that you see a qualified hand therapist (physiotherapist or occupational therapist) rather than schedule an appointment with our surgeons. Dr Tomlinson does not offer consultations and surgical services where a Medicare Rebatable Item Code does not apply; this includes injections for palmar hyperhidrosis. Dr Tomlinson has scheduled sabbatical leave during much of October, November and December 2023 so will not be available for urgent or emergency referrals during that time.

Online privacy policy

Created 20 January 2013, last modified 27 January 2013

computer mouse keyboard stethoscope Melbourne Hand Surgery has developed a policy to protect your privacy in compliance with privacy legislation. Our policy is to inform you:

1. What personal information is being collected;
2. Who is collecting your personal information;
3. How your personal information is being used; and
4. To whom your personal information is being disclosed.

Information collected - Deidentified

When you access our website a record of your visit is created and the following information may be logged for statistical purposes:

- Your server address
- Your domain or top level domain name (for example practice.com, .gov, .au etc)
- The date and time of your visit to the site
- The pages you accessed and documents downloaded
- The previous site you visited
- The type of browser you are using

This information is used to monitor usage patterns on the site in order to improve navigation and design features, helping you to get information more easily. This information is only accessible to employees of Melbourne Hand Surgery and will not be disclosed to any third party.

This site does not use cookies.

Information collected - Identified

Melbourne Hand Surgery will collect your e-mail address if you send a message to us via our website e-mail addresses.

Use and Disclosure of your Information

Your e-mail address will only be used for the purposes for which you have provided it. It will not be provided to a third party without your permission.

Privacy concern or complaint?

happy man on phone striped shirt If you have a concern or complaint relating to online privacy issues on our website, please notify us. While we accept no liability for any material or links posted, we will investigate all complaints. Melbourne Hand Surgery honours the legal requirements of medical information privacy in Australia.

Patient Privacy Policy

Our patient privacy consent form details our patient privacy policy. Melbourne Hand Surgery complies with the Privacy Act 1988 (Cth) and the Health Records Act 2001 (Vic).

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