Your Initial Consultation
We appreciate that your time is valuable. We endeavour to run as close to schedule as possible and to provide you with all the information you require to make informed decisions about your treatment. Please help us to do this by providing us with your medical history, preparing a list of any questions and bringing any x-rays or other results and scans that are relevant to your condition.
We ask all patients to complete the following 3 forms before or at your initial appointment - you can streamline the registration process by sending them to our office prior to your appointment. Alternatively, please arrive 10 minutes early for your appointment so you have time to complete the forms. If you have any questions about the forms, please ask.
Do I need a referral?
Yes, a referral from your general practitioner (GP) is required if you are to schedule a consultation, and in order to claim part of the cost of your consultation and surgery from Medicare.
How much will it cost for the initial consultation?
Our initial consultation fee is $300; this fee is payable on the day for all patients including Workcover and TAC patients. The fee is subject to a Medicare rebate of $75.05 with your doctor's referral. If you have a Workcover or TAC claim number you will be able to receive a reimbursement of some of the consultation cost from Workcover or TAC.
What if I can’t make my appointment and need to change or cancel?
We ask that you provide at least 24 hours notice by phone if you will not be able to attend your scheduled appointment. Appointments that are cancelled or rescheduled with less than 24 hours notice will attract a full consultation fee of $300. If you are late for your appointment this will reduce the amount of time that you will have to see your surgeon, which may make it necessary for you to schedule an additional appointment - so please allow sufficient time to travel to your appointment and to find parking.
What should I bring to my appointment?
- Your referral from your GP, if there has been any change in your health information since the referral was first submitted to our office
- All x-rays, scans, nerve studies and other relevant test results
- Your Medicare card and Veterans’ Affairs card (if applicable)
- Your private health insurance fund details
- Your “new patient” form which includes a list of your medications
- Payment (cash, EFTPOS or credit card)
- A list of any questions (so you don’t forget to ask any!)
How can I make the most of my appointment?
We appreciate that your time is valuable and have put together tips to assist you in making the most of your appointment with Dr Tomlinson.
We recommend that prior to your appointment you:
1. Read your appointment confirmation email fully. This email contains contain general information that will assist you in preparing for your appointment. Depending on what information you have provided to our administrative staff, the email may include additional general information and website links regarding the treatments that may be offered or discussed during your appointment. (click here for our full list of pre-appointment tips)
How do I access an "emergency" or earlier appointment?
At Melbourne Hand Surgery we have a number of “emergency” appointment slots available each week, and sometimes earlier appointments become available if a person contacts us to move or cancel their scheduled appointment. Read here for information on how we allocate these appointments and how you can maximise your chances of accessing one, should you wish to do so.